TRACK AND TRACE
Guide to track your package shipping status.
You will receive order status update email that contain Tracking Number once we update your order shipping status.
You can also log into your account to obtain your tracking number by following below step:
Step 1: Click MY ACCOUNT to log into your account.
Step 2: Click VIEW PREVIOUS ORDER, you will see your order history. If the order is marked as PROCESSING, it means that your order are in midst of processing.
Step 3: Click VIEW to obtain your package shipping information.
Click on the Poslaju logo below to track your parcel:
1. How to find my order status?
Shipped: Products shipped. TRACKING NUMBER will be updated. Your TRACKING NUMBER is located
Awaiting Payment: Purchase is incomplete, Your products has been chosen, but we are still waiting your Payment.
2. Why my package is being returned?
There are three possibilities for the above cases,
- Address is written wrongly in the purchase confirmation
- Un-contactable via phone or email during delivering period
- No pick-up at post office after notice given
To avoid any possibilities of parcel returned, you are advised to check the shipping status as frequent as possible.
3. Where is my Tracking Number?